Problems infrastructure software fails to effectively solve for large, global retail businesses ABSTRACT The panel discussion is on the problems encountered in building scalable, highly available, and cost efficient systems for large retail businesses. The focus will be on where current technologies have not effectively solved some of the problems. Retail businesses fall into three broad categories -- traditional brick-and-mortar, catalogue based, and e-commerce. This panel will include members from all three segments. The outcome of the panel discussion will result in highlighting two or three burning issues that are central to large retail businesses but are not effectively solved by existing infrastructure software.